Don't you just hate being told that your flight is overbooked?
My family, coming to attend my graduation, were sent back home today because their flight was overbooked! There were about 20 other people with the same story. I thought you only had to deal with this crap with Ku-Wait Airways, so that's why I insisted on them coming on Lufthanza!. It seems that the crap is contageous.
Mom called me asking what's the best way out of the situation. She handed the phone to some poor counter clerk that I felt bad about after I lashed out at him. I made the story sound to him like I haven't seen my family for 5 years and they're going to miss my graduation :P. He offered to divert them onto Turkish Airlines!! I was like hell no! Then he offered Kuwait Airways, and I was like Double Hell No!
Finally, he offered the exact same flight but a day later, a 220KD refund on each ticket, and passes to the Business Class lounge in Frankfurt. My graduation is on Sunday so they'll make it before that.
I thought of it as Kheera :P They get tickets for 220KD less, business class lounge, and I get one extra day to clean and prepare the apartment (which is taking forever). Thikrow Allah please mashya weyay 9a7 these days :P
Overbooking sucks, and the dude who came up with its model sucks too! This is the first time in a long time that I see Kuwait Airways doing something like another decent airlines.
My family, coming to attend my graduation, were sent back home today because their flight was overbooked! There were about 20 other people with the same story. I thought you only had to deal with this crap with Ku-Wait Airways, so that's why I insisted on them coming on Lufthanza!. It seems that the crap is contageous.
Mom called me asking what's the best way out of the situation. She handed the phone to some poor counter clerk that I felt bad about after I lashed out at him. I made the story sound to him like I haven't seen my family for 5 years and they're going to miss my graduation :P. He offered to divert them onto Turkish Airlines!! I was like hell no! Then he offered Kuwait Airways, and I was like Double Hell No!
Finally, he offered the exact same flight but a day later, a 220KD refund on each ticket, and passes to the Business Class lounge in Frankfurt. My graduation is on Sunday so they'll make it before that.
I thought of it as Kheera :P They get tickets for 220KD less, business class lounge, and I get one extra day to clean and prepare the apartment (which is taking forever). Thikrow Allah please mashya weyay 9a7 these days :P
Overbooking sucks, and the dude who came up with its model sucks too! This is the first time in a long time that I see Kuwait Airways doing something like another decent airlines.

